Welcome to the Global Service Transformation Monitor

 

Your portal to resources and support while conducting the surveys.

With the Global Service Transformation Monitor, you will stop juggling and guessing about:

Performance
& Maturity

Trends & 
Progress

Best
Practices

Strategic
Priorities

Find your resources

Prepare for the surveys

Overview of all surveys and guidelines to launch and plan the surveys (for designated coordinators only).

Capture data

Useful information for when retrieving financial data or metrics and submitting these in an excel-template.

Conduct a survey

Useful information and FAQ when submitting an online survey.